Refund policy
Within 30 days of a payment, ask and we refund it in full. No form, no retention call, no questions about what went wrong.
The policy
Email support@inclusiveforge.com from the address on the account. One line is enough. We do not ask you to justify it, because a condition nobody can check works against the seller anyway.
How it happens
Refunds are issued by Paddle.com Market Ltd to the original payment method. We confirm within two working days; banks usually take a further three to ten days to show it.
What happens to your account
Asking for a refund cancels the subscription. Nothing is deleted: your findings and your journal stay, and the export stays available, because they are the record of work you actually did.
Renewals
A renewal charge carries the same 30-day window, counted from the renewal date.
Your statutory rights
This policy is offered in addition to your rights under consumer law, not instead of them.