Refund policy

Within 14 days of a payment, ask and we refund it in full. No form, no retention call, no questions about what went wrong.

The policy

Email [email protected] from the address on the account. One line is enough. We do not ask you to justify it, because a condition nobody can check works against the seller anyway.

How it happens

Refunds are issued by Paddle.com Market Ltd to the original payment method. We confirm within one working day; banks usually take a further three to ten days to show it.

What happens to your account

Asking for a refund cancels the subscription. Nothing is deleted: your findings and your journal stay, and the export stays available, because they are the record of work you actually did.

Renewals

A renewal charge carries the same 14-day window, counted from the renewal date.

Your statutory rights

This policy is offered in addition to your rights under consumer law, not instead of them.

Seller